Ofsted extends complaints procedure consultation deadline

Ofsted has said it is extending the deadline of a consultation on changes to its post-inspection processes and complaints handling as a result of the coronavirus pandemic.

The consultation was launched at the beginning of March and proposes that a final report will be delayed if a formal complaint is raised by a school within two working days.

Under Ofsted’s current complaints system, schools submit formal complaints within 10 days of an issue of concern but the watchdog does not have to withhold publication of the report while the complaint is considered. New plans will mean the final report does not get published until the complaint is resolved.

Ofsted is now extending the consultation’s deadline by four weeks to April 30.



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