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Delivering proven and accredited telecom services to the public sector for 15 years
Supplier Focus: Communications
Who are we?
Abzorb, a Crown Commercial Service (CCS) 2 partner in 7 communication categories is a business-focused telecoms supplier. Based in Yorkshire, we have been supporting the public sector with their communication requirements for over 15 years.
At Abzorb we know that there is no one fits all telecoms solution. We understand that technology and communications can shape and play a pivotal role in your business operations and we design a unified communications solution that truly enhances your business activities. Our full suite of telecom services means that you can pick and choose communication and connectivity options which work for your business.
Our communications services can be categorised into four distinct product areas Mobile Zone, Hosted Zone, Data Zone, Networks Zone
What can we offer?
We are an approved CCS supplier, so you have peace of mind that you are working with a focused, approved and reliable service provider.
We have always aimed to provide a consultative and unbiased approach delivering multiple communication services for cloud and internet connectivity, fixed voice services (onsite or cloud hosted) and mobile. We’ll work with you to gain an understanding of your existing infrastructure and identify areas in your telecoms portfolio which are currently underperforming and how we can help you cater for the growing demands of digital and cloud technologies.
How we deliver
We collaborate with all the major providers for each specific telecom service so you are safe in the knowledge that we will represent the best options for your specific geography and location.
With 100,000s of subscriber lines we benefit from being a large-scale wholesale and strategic partner to the largest mobile operators and data connectivity network providers.
We utilize the infrastructure of companies such as BT Openreach, Vodafone, Virgin Media, O2, CityFibre, Talk Talk, and EE amongst many others at a wholesale connectivity level, but all the processes are fully-owned by Abzorb.
How can we help
We can help you whatever your telecommunication requirements, from business grade mobile, fixed telephony options and all variations of data connectivity to physical network solutions, wireless, and security system installations with a clear understanding of your budgetary constraints.
We always aim to deliver the right solution, cost savings and reliability – all supplied through a single bill, single support and a dedicated real account manager, not just a telephone number. We believe 100% in the human touch, that’s why there will always be a real person at the end of a direct dial phone number. Our promise to you is no robots, no traversing through multiple phone system options to get to the right person, just direct access to a real qualified account representative every time.
You get a business grade service that is bespoke and best of breed multi-vendor – mixing and matching the best individual packages under a single agreement and SLA.
So, if you experience any problems it’s one point of contact. Your call or email will be answered personally, by someone you know, who is equipped with the knowledge to deal with your request right there and then.
Our free consultative approach can support you in selecting the most appropriate mix for your individual requirements. Unlike many IT and comms integrators we are much more than just “reselling” someone else’s service. We manage the end-to-end service delivery. Over 25 years we have built all the back-office systems and a single bespoke portal so that we operate as a multi-infrastructure service provider in our right.
So, when it comes to your communication requirements: mobile, broadband, leased line or fixed telephony, we will evaluate, advise and recommend what we believe is the most relevant and cost-effective bespoke service for you.
The only decision you need to make is whether to work with Abzorb for one, a multiple or all of your telecom needs.