SmartTask is an advanced employee scheduling and mobile workforce management system for the higher education sector. The cloud-based software solution is enabling facilities and estate management teams at some of the UK’s leading universities and colleges to deliver a speedy and reliable service through improved communications and increased transparency. This is because SmartTask provides the tools needed to performance manage staff and improve employee accountability across the campus environment.

SmartTask is proven to boost the operational visibility and control of reception desk, caretaking, cleaning, security and mailroom staff while reducing the administrative burden associated with managing a multi-service operation. It combines a broad range of functionality – including intelligent rostering, live monitoring, performance reporting, electronic auditing and integrated proof of attendance – to improve the quality of service delivery and enhance standards for students.

SmartTask helps facilities and estate managers put in place consistent management KPIs and gather the necessary information to evaluate and measure the success in meeting these agreed targets. The software provides valuable insight into all aspects of an operation, analysing performance and identifying areas for improvement.