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A new school of thought for education Facilities Management Services
Supplier Focus: Facilities Management
With educational budgets constantly under pressure, schools and academies need an efficient and cost effective partner when it comes to managing their facilities.
Norse, one of the UK’s most dynamic and fast-growing Facilities Management services providers, is dedicated to working with the Education Sector as a partner offering the experience and stability so vital in times of economic pressure.
Established in 1988, Norse helps to ease the financial pressures of its 1000+ educational establishments portfolio through cost efficiency savings, typically well over 10 percent.
Schools and academies benefit from the added value of a trusted, financially secure and sustainable partner that delivers first class service.
Through careful financial management, and a selective, organic approach to business development and growth, Norse ensures long-term stability for its 9,000 directly-employed staff and its UK-wide client portfolio.
Operating from a network of local offices and depots across the UK, Norse is today recognised by the education sector as a safe pair of hands; a reputation clearly justified and evidenced by the group’s 96% client satisfaction, high business retention and staff retention, all well above the national averages for the industry.
The group is unique in the wide range of services it provides to the educational sector: cleaning, catering, building and grounds maintenance, property services such as feasibility studies, design, planning and building control applications, project management and compliance, environmental services, recycling and waste management, security and school transport and vehicle maintenance.
Sales Director Geoff Tucker says that this comprehensive range of services, combined with its public-sector ethos and record of high quality service delivery, make it very attractive as a facilities management partner to the education sector.
“We pride ourselves on developing long-term relationships with schools and academies,” he says, “Our average association with clients is over nine years, a clear indicator of the trust and satisfaction that they have with us. By working with Norse, schools and academies have access to the pooled experience of specialists in all aspects of managing educational facilities.”
The group is also a strong believer in the importance of adding corporate social value to its commercial propositions.
Norse regularly reinvests in its education sector clients through everything from sponsoring sports teams’ kits to providing new dining furniture, as well as a long-established policy of providing locally-based employment and using local suppliers wherever possible.
In an industry that is not renowned for innovation, Norse offers a refreshing alternative. Investment in technology such as web-based maintenance scheduling and operations management software and hand-held personal digital devices for job recording, using biodegradable cleaning chemicals and environmentally efficient equipment are just some examples of the group’s commitment to efficient, client-focused service.
By taking on responsibility for managing a package of facility operations, or just a single service, Norse allows a school or academy to concentrate of delivering education to the young people they both serve.